The 3rd International Conference on
Unruly Airline Passenger Behaviour

Disruptive passenger incidents are a daily occurrence on board commercial flights around the world.

Seemingly trivial issues can quickly escalate into explosive situations that endanger the safety of passengers and crew. The much anticipated 3rd edition of DISPAX World returns to London to explore the broad range of causes of such behaviour, the responses available and the legal implications for carriers and states.

Looked at from diverse perspectives, including those of aircrew, passengers, regulatory authorities, industry associations, and law enforcement, DISPAX World 2019 will provide a comprehensive and authoritative programme over two days in one of the busiest airline hubs in the world: London.

DISPAX World 2019 is a must-attend conference for:

Flight Attendant Instructors


Airline Security Personnel

Government Transportation Regulators

Aviation Health Professionals & Psychologists

Academics & Researchers

Unions & Staff Associations

Law Enforcement Agencies

Airport Operators

Security Companies

Consumer Bodies

International Law Firms

Speakers will include industry leaders, aircrew, airport operators, academics and law enforcement agencies, with topics to include:

  • International Legislation
  • Montreal Protocol Update
  • Post-Incident Litigation
  • Recognising Potentially Unruly Behaviour
  • Communication Skills
  • De-escalation Techniques
  • Cross-cultural Challenges
  • The Impact of Alcohol at Altitude
  • Responsible Service of Alcohol
  • Unruly Passenger Restraint Issues
  • Football Hooliganism & Mob Behaviour
  • Frotteurs & Sexually Deviant Behaviour
  • Inflight Theft
  • Bomb Threat Management
  • Flight Attendant Uniforms
  • Bodycams & Inflight CCTV
  • Social Media Reporting
  • Human Trafficking
  • Impact of Emotional Support Animals
  • Medication & Inflight Behaviour
  • Airport Responsibility
  • Advertising & Entitlement
  • Aircrew Mental Health
  • Airline Case Studies

Our full programme will be announced shortly.

If you are interested in contributing your knowledge and expertise to this exciting event as a speaker, please contact our conference Chair, Philip Baum, at

Register your interest


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