DISPAX WORLD 2019
18-19 SEPTEMBER 2019, LONDON, UK

DAY ONE WEDNESDAY 18TH SEPTEMBER 2019

SESSION 1 TALES FROM 33,000 FEET…OR THEREABOUTS
Reality Check: experiences on the front line
– Case Study 1: Wizzair
– Case Study 2: Air India

SESSION 2 BEST PRACTICE: INNOVATIVE UNRULY PASSENGER PROGRAMMES
Training to Prevent, Training to Manage, Training to Contain
Leif Svensson | Head of Security & Emergency Response, Scandinavian Airlines System | Sweden
Joe Carpenter | Corporate Security Specialist, Virgin Atlantic Airways Ltd. | UK

SESSION 3 INTERNATIONAL LEGISLATION: STATE OF PLAY
Moderator | Diana Stancu Godet | Principal, Safe & Secure Skies | Belgium
En Route from Tokyo to Montreal: a disruptive journey
Tim Colehan | International Air Transport Association | Switzerland

SESSION 4 PROSECUTING OFFENDERS, DEFENDING CLAIMS
The Case for the Prosecution and The Case for the Defence: the case for understanding legal protocols
Carol P. Michel | Partner, Weinberg Wheeler Hudgins Gunn & Dial | USA
Fabrice Pradon | Clyde & Co. | France

The Case for the Compensation: passenger claims in response to delays caused by unruly passengers
Dr Sofia Mateou | Vice President and COO, ALS Aviation | Cyprus
Dr./Capt. Andreas Mateou | Director, Safety, Flynas Group | Saudi Arabia

SESSION 5 MODERN DAY CHALLENGES & UNRULY PASSENGER BEHAVIOUR
Moderator | Philip Baum | Managing Director, Green Light Ltd. | UK

Alcohol at Altitude: don’t forget the cabin is pressurised

Paulo Alves | Global Director Aviation Health, MedAire |USA

The Mobile Phone Era: evidential tool and social media threat
Rod Cowan, Security Writer & Director, Securityisyourbusiness.com, UK
Paulo Alves, Global Director Aviation Health, MedAire, USA
Debora Sutor, International Vice President, Association of Flight Attendants, USA

Emotional Support Animals: setting guidelines, addressing needs
Megan Peabody | USA

SESSION 6 SEXUALLY DEVIANT BEHAVIOUR INFLIGHT

Sexually Deviant Behaviour Inflight: reaching epidemic proportions

Debora Sutor | International Vice President, Association of Flight Attendants | USA

Contextual and Behavioural Risk Factors for Inflight Sexual Harassment and Assault
Dr Zoë Peterson | Director of the Sexual Assault Research Initiative, Kinsey Institute | USA

DAY TWO THURSDAY 19TH SEPTEMBER 2019

SESSION 7 PREVENTION AS A CURE
Moderator | Rod Cowan | Security Writer & Director, Securityisyourbusiness.com | UK

Behavioural Analysis: identifying people who may become unruly

Kaarlo Karvonen | Head of Security, Finnair Plc | Finland

Operation Collina: the airport’s role in mitigating unruly passenger incidents
Kirsty Andrew | Specialist Operations – Aviation Policing, Heathrow Airport,
Ian Graham | Central Licensing Team, Metropolitan Police,
Guy Ben-David | Armed Officer, Metropolitan Police, &
Ian Upton | Heathrow Airport Limited | UK

Mindfulness-in-Action: its place in aviation security
Dr. Rodney King | Inner Fitness Strategist, Embodied Performance Coaching | Singapore
& Aaron Le Boutillier | Le Boutillier Group | Thailand

Actual Physical Assault: addressing jurisdictional issues
Sheryl Stroup | Safety Health and Security, MEC Chairperson for United Airlines, Association of Flight Attendants – CWA | USA
& Alexandra Orr | Manager, Global Aviation Security & Compliance, United Airlines | USA

SESSION 8 PASSENGER RESTRAINT: WHEN ALL ELSE FAILS
Moderator: Philip Baum | Conference Chair, DISPAX World 2019 | UK

Restraint Kits: it’s all on film

After Care: medical issues associated with passenger restraint
Tim Cohen | Integrity Health & Safety | Australia

SESSION 9 INFLIGHT CRIMINAL ACTIVITY
Moderator | Philip Baum, Green Light Ltd. | UK

Hijacking: A Case Study

Greg Khan | Australia

Moderator | Lucy Rawlings | Event Manager, Green Light Ltd. | UK

What Your Captain Needs to Know: the view from the flight deck

Capt. Martin Drake | BALPA | UK

Inflight Theft: perpetrator tactics
Ken Cheung | Group Security Manager – Operations, Cathay Pacific Airways Limited | Hong Kong

Inflight Bomb Threats: to divert or not to divert, that is the question
James Conway | President and Managing Director, Global Intel Strategies | USA

SESSION 10 HUMAN TRAFFICKING

Human Trafficking Awareness for Flight Attendants: A Masterclass

Nancy Rivard | Airline Ambassadors International | USA
Chris Hansen | TV Journalist, USA & Alicia Kozakiewicz, Abduction Survivor | USA

SESSION 11 WHAT TO DO ON MONDAY MORNING
Philip Baum | Conference Chairman | DISPAX World 2019