The programme for DISPAX World 2024 is currently under development. There is a Call for Papers open until 12 April 2024 and the first draft of the programme will be online shortly after that date.

For those familiar with the DISPAX World formula, and appreciate the quality of the programme traditionally on offer, registration opens on 29 February 2024 at a highly preferential Advanced Booking Rate which expires on 12 April 2024.

To view the programmes of our previous conferences – and see the speakers who have addressed them – please click HERE

We can, however, share some of the topics we are planning to include at this year’s conference:

  • Effective zero tolerance campaign

Examples of individual airline, and broader industry initiatives, to combat air rage

  • De-escalation techniques

Communicating with aggressive individuals to avoid the need for physical intervention

  • No fly lists and information sharing

Ensuring that those guilty of unruly passenger acts face restrictions on their ability to fly

  • Restraint-related injuries

What kinds of injuries are being experienced by both passengers and crew during restraints?

  • Managing inflight protests

In an age of protest, how can airlines best respond to non-violent, yet disruptive, acts perpetrated en masse?

  • Uniform design and the perception of professionalism

To what extent does the uniform of flight attendants and pilots impact passenger behaviour?

  • Best practice in airline training
Innovative ideas as to the construct of aircrew training programmes to best mitigate the threat posed by unruly passengers
  • Passenger clothing regulation
Addressing the increasing prevalance of offensive, inappropriate and politically charged attire
  • Review of incidents impacting the Asian market
 What kinds of incidents are being reported in the Asian arena and does they differ from those occuring in Europe and North America?
  • Flight diversions

When? Why? To where? And at what cost?

  • Restraint demonstrations

Aircrew instructors demonstrate the techniques they teach to groups of ‘new recruits’ chosen from the delegates!